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Privacy Policy

September 12, 2012
This Privacy Policy("Privacy Policy") explains how Fast5Xpress Holding Company.,, affiliates, subsidiaries, partners, and designees of Fast5Xpress ("Fast5Xpress") uses personal information ("Personal Information") and applies to all users of the Fast5Xpress site. If you do not agree with our practices, please do not use the Fast5Xpress website, make GIFT CARDS and MONTHLY PASSES purchases ("Purchase(s)"), use the Fast5Xpress services, or otherwise interact with Fast5Xpress at

Please contact us if you have any questions or comments about our privacy practices or this Privacy Policy. 


Types of Personal Information
We Collect Personal Information is information that can be used to identify, locate, or contact an individual. It also includes other information that may be associated with Personal Information. We collect the following types of Personal Information:


  • Contact Information that allows us to communicate with you, such as your name, postal addresses, email addresses, social media website user account names, telephone numbers, or other addresses at which you receive communications from or on behalf of Fast5Xpress.

  • Financial Account Information as needed to process payments for purchases, such as your credit or debit card number, expiration date, and a card verification number.

How Fast5Xpress Collects Personal Information
We ask you for Personal Information when you send Fast5Xpress any electronic communication (via an email or other website database form), enter contests as may be available from time to time, complete a user account, Purchase transactions, Online Application, or shopping cart data, as and when available.

If you use a social media platform or your mobile device (or another method of communication) to interact with Fast5Xpress, the communication method or application may have a specific privacy statement that governs the use of Personal Information.


How Fast5Xpress Uses Personal Information

Fast5Xpress uses Personal Information to:

  • Operate and improve our website;

  • Provide customers with offers for products and services from Fast5Xpress, including offers based on variables such as stated and anticipated customer interests;

  • Facilitate orders for Purchases, including their purchase and redemption;

  • Evaluate eligibility of customers for certain offers, products, or services;- Track redemption of Purchases and perform other analytics;

  • Provide customer support, including to our merchants or business partners;

  • Fulfill requests for Fast5Xpress services;

  • Communicate and provide additional information that may be of interest to you about Fast5Xpress and our merchants and business partners, such as Fast5Xpress news, special offers and coupons, announcements, and marketing materials;

  • Send you reminders, technical notices, updates, security alerts, and support and administrative messages service bulletins, or marketing;

  • Administer sweepstakes, contests, or other promotional activities or events sponsored by us; and

  • Manage our everyday business needs such as website administration, fulfillment, analytics, fraud prevention, enforcement of our corporate reporting obligations, Terms and Conditions, or compliance with the law.

When and Why Fast5Xpress Discloses Personal Information

We will not disclose your Personal Information to third parties except to:

  • Our service providers provide services for us such as sending emails on our behalf and processing payments. Our service providers are bound by law or contract to protect the Personal Information and are only allowed to use the Personal Information in accordance with the terms of our service agreements with them.

Cookies and Related Technologies

When you use our Sites, we collect certain information by automated or electronic means, using technologies such as cookies, pixel tags, and web beacons, browser analysis tools, and web server logs. As you use the Fast5Xpress website, your browser communicates with servers operated by us, our business partners, and services providers to coordinate and record the interactivity and fill your requests for services and information.

The information from cookies and related technology is stored in web server logs and also in web cookies kept on your computers, which are then transmitted back to our website by your computers. These servers are operated and the cookies managed by us, our business partners, or our service providers.


Accessing and Correcting Personal Information

You can access, update and delete your Personal Information, including financial information, by sending us an email at

We will retain your information for as long as your account is active or as needed to provide you services and to maintain a record of your transactions for financial reporting purposes. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


Changes to this Privacy Statement

From time to time, we may update this Privacy Statement to clarify our practices or to reflect new or different privacy practices, such as when we add new features to our website. If we make any material changes we will notify you by means of a notice on the site when a change is made. We encourage you to periodically review this page for the latest information about our privacy practices.

California Privacy Rights

Pursuant to Section 1798.83 of the California Civil Code, residents of California can obtain certain information about the types of Personal Information that companies with whom they have an established business relationship have shared with third parties for direct marketing purposes during the proceeding calendar year. In particular, the law provides that companies must inform consumers about the categories of Personal Information that have been shared with third parties, the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties.

To request a copy of the information disclosure provided by Fast5Xpress pursuant to Section 1798.83 of the California Civil Code, please contact us via email at, or by writing us at the following address (Please allow 30 days for a response):

567 San Nicolas Drive Suite 390
Newport Beach, CA 92660


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